Brian, I wanted to take the time to let you know how much I appreciate your Service Director Tim Gallitz. Last Friday he assisted me with my car and went above and beyond to help me. I have owned cars for 27 years and NEVER had service like that. I am sure you appreciate him, but please know that I have never dealt with the likes of him before in any service situation at a dealership or a service shop.
I was helping my parents who are in their 80's lease a Kia Soul. The way we were treated was fantastic. I didn't have to jump through hoops to get a fair price. They were professional, friendly and upfront, none of the usual car salesperson garbage. Marvin Cameron helped us complete everything and was extremely helpful. David Hansen is the general manager and he is the one who got us started. I can't say enough about this place. It was more than an hour drive, but we would do it again. It was a very good experience.
I just purchased a 2013 Kia from Boucher Kia of Milwaukee yesterday. I love it! My salesman Eric was so kind and made me feel at home. They really do care and go the extra mile to make sure you get exactly what you are looking for. I wanted a Black on Black 2013 Kia Sportage and just a short time later, and a fee signatures, I drove away smiling from ear to ear... The finance guy Brian was also really cool and took the time to explain everything. He also will try to get you the best rate possible. These guys and girls are really trust worthy people, who do care. If you need a Kia or maybe a used car, you need to pay these them a visit. It was a stress free no pressure experience. Thanks Boucher Kia!
After being disappointed at every single Kia dealership in the greater SE Wisconsin area, we purchased our new Soul from Eric at Boucher Kia. Eric was spectacular, and easily the best salesperson I have dealt with when buying a car. He made the experience super easy and was very upfront about exactly what we'd be paying. I love how no-nonsense he was and appreciate that he didn't try to play any "I have to go ask my manager" games that are so common in the car buying world. I would recommend Boucher Kia to anyone I know looking for a car. From the woman who answered the phone, to Eric, to the finance man we worked with, everyone was fantastic.
Just wanted to say thank you for everything real quick. The people and your dealership delivered the best experience hands down we have ever had buying a car. Everything you said over the phone was truthful and accurate and we really appreciate that.
Also we have found the valet key for the Tundra trade in, I have mailed it out today to your attention.
Thanks again for your help finding a car, we're gonna tell all our Illinois friends.
Sales experience exemplified a non-pressure environment. Staff was extremely friendly and family like. GM was willing to meet me on the Price I was willing to pay. All information pertaining to my purchase was clearly communicated and fully disclosed. There were no misleading sales gimmicks or hidden secrets. I would highly recommend this dealership to anyone who is in the market for a new Kia.
This Dealership and especially the sales person, Donna Rytlewski is excellent in her manner of answering all questions expertly. She was the first sales person in all the years I have purchased a vehicle that actually walked me around it and sat in it; showed me how to use each of its features! Wonderful. She is to be congratulated. This is my third KIA and have found them to be excellent as a vehicle as well as having great service departments. Thank you
From explaining my car questions to assuring me on decisions involving a new car purchase they handled it all. Great to finally buy a new car without all the run around. I truly enjoyed a great experience.
Marvin was an excellent salesman. Very informative, extremely helpful, and has called us back several times to ask how everything was going with the new Sorento. He also was never pushy. We purchased the car from him on our second trip back. We were not sure of what color we wanted and Marvin pulled both cars out side by side, (on probably the coldest day of the year)and patiently waited till we made our decision. We would highly recommend him to anyone interested in looking or buying a car.
Thank you....Mike& Mary
Michael and Mary
We have been buying cars for 50yrs.and we just had our best car buying experience at Boucher Kia. Donna Rytlewski, in sales was very helpful . She answered our many questions patiently and repeatedly. Donna is very friendly and never pressured us about buying or buying a more expensive make . All costs were explained throughly by both Donna and Sarah in finance.We got a quality car ,terrific warranty and assurance we can come back with any questions and be treated like a valued customer.
Very easy to work with, willing to be flexible. Randy went the extra mile to make sure that I was completely satisfied. From the minute I walked in to just look at cars and test drive, I was treated politely. It wasn't all about the sale, they wanted to make sure my entire experience was pleasant.
I worked with Rob to get my new car. Not only did he stay after the dealership closed, but he came in on his day off! At Kia they definitely go above and beyond to make sure that the customer is comfortable buying the car. As well, they are upfront and honest and will not give you the runaround. I throughly enjoyed the experience and I LOVE my new car!
I walked into this dealership not expecting anything because of my not so impressive credit score, what I walked out with was an awesome vehicle and price! From the minute Donna first shook my hand till the minute I drove off the lot, and still going, she was helpful, friendly, enthusiastic and a delite to work with and talk to! I will definitely be back for my next vehicle!